Cloud Center of Excellence: Is the intranet to be hosted on-premise or in the cloud?

Cloud computing is a catch-all term that refers to many different technologies and business models, with the strategic shift to cloud services, many organizations are rapidly adopting the cloud as a platform for providing replacements for traditional on-premise applications and storage. In the meantime, you are driven by a passion to transform contact centers into customer engagement centers of excellence. Coupled with a deep understanding of the cost and complexity involved in running a contact center.

Private Cloud

The goal of a shared service IT expense management program is to provide value to organization organizations by facilitating outcomes their cost centers want to achieve without the risks of ownership of the processes, people and infrastructure required to optimize their technology investments, it will discuss the differences between hosted software and hosted infrastructure and the applied pros and cons of using the different themes of technology (cloud computing, thin client, thick client, on-premise data centers) to the different business problems organizations are trying to solve, furthermore, systems and services migration from on-premise environment to hosted private cloud environment.

Continuously Excellence

For organizations moving to a mobile-first mindset, a mobile center of excellence can develop and enforce best practices of IT architecture, user experience, security policies and standards across your enterprise, there are many and varied opportunities to leverage technology to support digital transformation. In like manner, after migrating on-prem application to cloud platforms, it is imperative that akin application are continuously monitored.

Mobile Technology

Sensitive personal and organization data become susceptible to various security threats as new technology is used to build cloud offerings, akin can include the use of on-premise, hosting, collocation, cloud services and hyper-connected facilities to deliver non-stop IT for. In addition to this, enterprise information is growing at an exponential rate, where business applications are moving from the desktop to a variety of mobile devices and where information itself resides anywhere—in the cloud or on–premise.

Remote Center

Leading key it consolidation and integration programs, simplifying enterprise content management landscape and driving adaption of digital cloud solutions according to digital employee strategy, hardware, software and services, akin can be deployed on premise or sourced as a cloud-based solution. Equally important, all the processing happens in the data center and no data remains on remote device.

Digital Organizations

Most organizations do primary task with best people and the IT team is separate cost center, as technology got better, successful digital transformation includes all aspects of the IT organization, including people, processes, and technology.

Want to check how your Cloud Center of Excellence Processes are performing? You don’t know what you don’t know. Find out with our Cloud Center of Excellence Self Assessment Toolkit: